Troy w.

Bought a king size heated mattress pad, shipped fast all seemed great. Then we opened the box to find only one controller (box and add say king comes with 2), when i contacted customer service thru email got a reply stating it only comes with one with the add highlited saying twins and full size come with 1. Just down from the highlighted area on the add response it clearly states kings come with two. When i replied to this email dead silence since.
I have since called the customer service number 3 times and each time im told someone will reach out within a week. We are going on a month and have heard nothing.
We will never buy from ashley online again and will most likely avoid thier brick and mortar stores as well.