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I spend money for basic criminal check because apparently that's the only way to complete your profile? Weird. But anyway, I got charge and minutes later, I got an email saying something went wrong with my payment EVEN THOUGH I GOT CHARGE. It's stressful and not worth it to try. Customer service sucks, everything sucks and never get my money back.
T N.'s review of Sittercity earned 5 Very Helpful votes
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Hard to contact customer service when help is needed and very little if any help provided when...
The company charged me for 1 year of service with no notification and will not refund it even...
Hi there, thank you for taking the time to leave your feedback! We are sorry to hear that you are experiencing this issue. We certainly would like to look into this further. If you could please contact our Customer Success team at support@sittercity.com, we will collect more information and help troubleshoot this with you.