So 4mos. Ago I had them send me a new card, after receiving my card I get my bill, now being a member for years you would think they would know my one card has 2 accounts attached to it. Well it only has my American Express Acct. But not my in store account, so Macy's has been sending me a bill for an invalid account when I try to pay it, there's no account for which their sending me a bill, now this has been going on for months, and My problem is I can't understand a word any Macy's Customer Service has anymore, and they can't understand me to fix my issue there fore I'll be closing this Account. What happen to America we will sell Our Souls for a Dollar!