This company has really taken a turn for the worst. The prices continue to go up as the quality goes down. Canceling our service took over an hour. We were transferred to several agents that didn't have the proper training to help do this simple task. Finally, we were able to get it taken care, but we had to deal with some mystery charges on our bill that even stumped their representative. Thankfully, we changed to ATT fiber and our internet actually works!!! Hulu has also been a lifesaver for for TV. At all cost, avoid SPECTRUM!