T M.

I sent back my mens watch purchase after having it repaired 2 times by our local jewelry repair shop. The watch still does not keep time and I emailed and chatted with their associate asking that I wanted an exchange and not another repair. The associate said I could exchange the watch for an equivalent value. However, upon sending back the watch they said that it could only be repaired? Wow, I asked twice for the Manager to phone me and have not received a call.

I would think twice before doing business with Timepieces as they do not honour what was discussed or care about their customers

Tom