I have had 4 live chats and made three phone calls in an effort to return an item. Twice I was disconnected from the line by Fabletics after waiting 20 mins. I was also charged monthly without knowing and I have tried to cancel my membership and they cannot get it right. Kate is NOT being well represented by this company. Cant wait to cut ties and never support the product once I actually get a hold of customer service! Terrible!
Hello T m-tm196,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.
Best,
Ivy