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Great concept and some great products. It's impossible to get any customer service for issues and it takes forever to get your gift shipped and delivered (definitely taking the pony express). The website is not very user friendly other than to place an order but if you're looking for other info... it takes a while to find. And once you subscribe the amount of unwanted marketing emails is excessive. Customer service should be #1 for this company to succeed. Going forward, find another source online.
T K.'s review of Birchbox earned 16 Very Helpful votes
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