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Theodore H.

Contributor Level

Total Points
80

1 Review by Theodore

  • Filters Fast

10/7/23

I placed an order for two types of filters. 8 units in total.
I made an error on the size for one group, which was designated as 'custom filters'.
I tried to correct/cancel the order a few hours of placement.
The initial response was because they were custom I could not cancel the order.
After a couple of email exchanges, a hero in the Filters Fast team (Sam) was able to cancel the order, even though they had already been shipped.
Thanks very satisfied customer

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