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Myus.com has been charging me a recurring monthly fee, even though I have not used their service. I used their service for many years. After the financial crisis in our country, I decided to cancel my account and so they did. My last order was in December 2017. In 2019, I wanted to import a product and have called them asking what was necessary to reopen my account because I have tried several times and it has not worked. Then they said they could open it themselves but that a fee was needed for this to happen, I soon lost interest and did nothing more with their service. I quicked. Suprisingly, after a while, I saw that they were charging me a fee, I sent several emails asking them to stop charging me for not having used their service and they don't want to stop. Is that fair? I need a help.
Tito A.'s review of MyUS earned 3 Very Helpful votes
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Thank you for your feedback Tito although I am sorry to hear of the issues that you have faced with your shipment being delivered to the wrong address as well as the current financial restrictions in your country. Please know that we are always here to help when these types of situations occur and I see that you are working with us via email on this as well so thank you for your patience in the meantime while we work to resolve these issues with you.