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So I order shoes for Christmas for my son. I'm still fighting between StockX and FedEx. My house is surrounded by cameras, I have no footage of my package being delivered. FedEx snapped a picture of somebody else's garage with the package face down no address present or anything. Both parties denied me a refund or the merchandise. They both closed my claim. This is so unfair, all because FedEx hires thefts. Folks and for their $#*!.! Stop taking people's stuff.
Products used:
Shoes.
Tiphneigh G.'s review of StockX earned a Very Helpful vote
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I sold two pairs of trainers on StockX, I shipped them together and Stock has cancelled one of...
Hey Tiphneigh, we are sorry to hear the delivery of your order didn't go as smoothly as anticipated. We do state in our policy which can be found here:https://stockx.com/help/articles/What-happens-if-my-item-gets-lost-or-damaged-while-buying-on-StockX. In situations where a photo is present, we are unable to initiate a claim for the item, as the delivery of the item has been acknowledged and documented by the carrier.
We do understand this isn't the ideal situation or the resolution you were looking for. We do advise that if the package was indeed delivered incorrectly you contact your local authorities to further assist you.
Please contact our support team at stockx.com/contact and we may be able to take a look at your footage on one of your cameras for a seconf review. Thank you!