Tina s.

Horrible experience. The flowers were never delivered, no note was left on the door. It's almost impossible to get into contact with these people but finally i was told that I couldn't get a refund but that I could have the flowers redelivered or get a credit (of about half of the price I paid) to use within one year. I contacted again to try to use the credit a couple of months later and was told that the claim was closed and they couldn't offer me the credit or redeliver the flowers as they told me they could. I'm frankly disgusted with this company and after dealing with their horrible customer service and complete lack of honesty more than once, I sincerely hope the business closes down. I feel hopeless in this situation as they have no phone number to talk directly about this situation with them and the things they say in their emails obviously hold no value. I would recommend looking elsewhere. Also, I would recommend looking at their reviews on other platforms as they are all horribly low.

I've spent literally hours and hours going back and forth and trying to get into contact with the company and I live in an opposite time zone and so I've had to be up during the night for hours for absolutely no reason. Such a waste of time and a disappointment.