Tina E.

I brought my electric bike in September 19. May 20 started to go wrong and say it was hot. I took it back to Halfords July 19th for repair. The motor had to be sent of to manufacture. Which was in Germany. 2 weeks later still not heard from them so I gave them a call. They said it could take a few months. I was shocked and asked if they loan bikes in this situation. No was the reply. So I called customer service and they said the same thing. So September still waiting for my electric bike to be repaired. So I pay so much money for a nice bike. But it takes to long to repair. So I hope they extend my warranty. So anyone looking to buy an electric bike. Please ask about repairs. As I have struggled to get to work with out a bike.