Developed in part with a grant from
the National Science Foundation

Member since August 2016

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 91

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Tina

Tilly's

Tilly's

8/1/16

We went in to shop because a friend of my daughters got a job at the store in Valencia. We waited for him to check us out when his manager made him take a break and someone else took over. Fine...no biggie. But then, the manager "yelled" at him in front of me and other customers about procedure. I went to the manager, "Billy" and apologized for making him take his break late and explained we requested him to check us out. He then raises his voice to me that "policy is policy". I said what about making customers happy. He said nothing. I explained I am not related to this person and just a friend who is here spending money BECAUSE this employee works there. He continues to raise his voice at me and was rude. I told him I was going to complain to the District Manager about his attitude and rudeness. His reply was "Whatever". Really? Who manages this way. I will never support this company again. I would advise you don't either. And if your teen needs a job, don't work at this place because clearly they don't care how managers are treating our next generation. Sad. I used to like Tilly's! Oh...and I called the District Manager to complain...no call back! DON'T SHOP HERE!

Tina Has Earned 4 Votes

Tina C.'s review of Tilly's earned 4 Very Helpful votes

Tina hasn’t received any thanks yous.

Tina doesn’t have any fans yet.

Tina isn’t following anybody yet.

Similar Reviewers on Sitejabber

marisap16
7/9/19

I initially rated Tilly's a one star do to them constantly changing the delivery date and the bad...

katej73
kate j. reviewed Tilly's
7/1/19

So frustrating trying to get through to customer service. First time I called I was told by an...