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Tim W.

Contributor Level

Total Points
82

1 Review by Tim

  • Hirt's Gardens

10/9/20

Buyer Beware!
Customer service is horrendous and more than unhelpful, as they just kept asking me to resend photos of damaged/diseased plants and told me they were issuing a refund, but it never came. Then, just repeated the same conversation over and over. No result.
Ordered 26 plants. Shipping cost $99 for one ~12lb box? Hmmm.
No packing slip, so it was a good thing I double-checked the online order invoice, since they "forgot" to include 4 of the plants that I paid for. Most plants were MUCH smaller than depicted in photos.
Many plants had no plant tags. The plants that were tagged came from some other wholesaler Hirts buys from.
Diseased plants: came with fungal problems and pests like fungus gnats.
Pathetic service and crappy plants! Spend your money on a company that cares

Tim Has Earned 2 Votes

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