The idea of an online verification service is a very good one, and timely. Sadly, the general concept is the only good thing ID.me has going for it. Their "verification" process is, well, broken. It cannot and will not verify your identification no matter what documentation you provide. Trust me, I tried more than once with the formal documentation my employer provided. Nope, sorry. And inquiry to customer service? Another black hole.
Again, a great idea that simply doesn't work. A sad wonder this startup ever got funding.
Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team