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I tried to ship a part back to Rock Auto. FedEx shipped it to the wrong location. Sorry about your luck not their fault is what I was told. I was actually told "Well we did our job and delivered the package". What? You delivered it to the wrong address. Called customer service and was berated by Donna and Darlene. Darlene actually hung up on me. Date and time of call 8/16/19@ 4:00-5:00 pm. I have filled a complaint with The Attorney General of Michigan. Not holding my breathe.
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I have complained to management and written pretty honest reviews about Fed Ex for about a year...
Look, I understand that your hands are tied? However, when I call you directly at the FedEx on...
