We have placed two orders from Macy's using borderfree and both have arrived but took up to 4 weeks. They basically charge 15% of value of order for delivery and for that you get the cheapest and slowest available method. Given my delivery cost on last order was $60 I expected a week delivery and it took 4 weeks. One week to be received at there warehouse and be shipped and then 3 more weeks to arrive. It is ok but expensive for what you get. I have paid $40 delivery for bigger parcel and had it arrive in 4 days from us. It is a cheap way to shop if you can wait weeks for order. Tracking is also hopeless as it only updates every week or two sometimes. I had one item say it was in New York and it was delivered before it was updated on web.