Bought a ticket to the Angels game in Anaheim.
Upon entering the stadium, staff scanned bar code on my phonfe and informed me the ticket had already been used.
Apparently seatgeek's vendor sold multiple tickets for the same seat.
At least seatgeek blamed it on a vendor.
They said they would do an investigation, but i don't expect anything to come of it.
Never again. Lesson learned. Beware.
Hi Tim, we do guarantee that an investigation is begun by our Trust and Safety team any time a buyer reports invalid tickets, and pending the results, a refund will be on its way soon! We highly recommend keeping an eye on the email thread with the representative you've previously spoken to make sure you're up-to-date on any information that comes through. Keep in mind that investigations can take up to six business days to complete. If you'd like us to take a look at the progress, please always feel free to reach out to us via email to hi@seatgeek.com so we can check on the status of the refund. Thank you.