Tim Q.

They said the shipping was free. I printed off the lable and took it to UPS, however they checked and it wasen't prepaid. Cost me $20.00 to ship. Today I recieved an email alerting me that my watch had not been recieved, (yet). This started a long process of typnig to the online customer service person, who stated that it was basically my fault for not printing out the right form? Anyway she was not going to help me get the shipping money I spent.
I had sent an email (prior to emailing the online customer support person), and a few minutes later another email telling me my watch had been recieved. All this trouble just to send in a watch for repair. They will do without my business... Tim