Ordered cycle, order come quickly, had to call them the next day as faulty as noisy chain and bad vibration, after emails and a number of calls this is their final statement, as below
There will always be some vibration from this cycle as it is chain driven, much like an outdoor cycle. However, we are happy to assist you if you believe there is a fault.
Please advice which parts you believe are faulty and we will be happy to replace them for you.
What a joke faulty goods you have to fix yourself complete insulting joke.