Thumbnail of user timothyl958

Timothy L.

Canada.

Contributor Level

Total Points
81

1 Review by Timothy

  • Ultimate Guitar

2/20/24
• Updated review

Ultimate guitar sent me a basic message that they send everybody trying to make them look right but their scammers. They told me they didn't have a 30.99 trial run. The thing is the $30.99 was in the same square box that other prices where for trials
but I checked the $30.99 box so their liars. And just to say if it wasn't there why did the still take $30.99 out of my bank account THEIR LIARS. Glad I paid through pay pal. I contacted pay pal they reviewed my case and confirmed I won my case and received my money back. So you tell me who the liar is. In ultimate guitar reply to me they said you can still get the guitar pro tabs for free, but it's not true you still have to sign up with your credit card to get a free trial to receive the few tabs they have. Ultimate guitar are legal scammers because they have their loop holes around the law. If their so good and right all the time of what they say why on this website and others there are so many complaints from so many people complaining about the same thing, REALLY. Do not use this ULTIMATE GUITAR WEBSITE. Take care consumer's watch all websites and watch your trust. Remember they just want your Money. 1 star cause I had to to send this message or I would give notting

Got ripped off by Ultimate guitar
12/22/23
• Previous review

I live in Canada, thought I"d try their free trial for 1 month for $30.99 now! Since about 2006 you had to pay for the structure of guitar pro 5 the songs we're free then, now the mighty dollar has taken over. It's been years when I used to go on and get guitar pro tabs songs for free I must have 70 of them still on the old guitar pro. So getting back to this subscription stuff I went to down load the Guitar Pro 5 song Dust on the Bottle 20 minutes after I sighed up it said file not found Abort, it said. I go to another song same thing happened. So I e-mailed and got an email from Emma she said" I sighed up for a year for $124.99 and there was no trial run for 30 days at $30.99. So anyways as you all know we all pressed the button we wanted.
And not for a year subscription as they say. The way they set up their free subscription are developed to suck us all in and then it's a Hassel to get through to them and their lies. They come on line to say their sorry and go to our web site we'll try and help but they won't help they just say that in the reviews to make people think their gonna help, but believe it they won't help they'll just lie and lie and lie these are why their scammers and try to bill you every month, let me say that one more time pay every month. So call pay pal your bank or what ever you used to sigh up with them if not they'll rip you off. Believe this please. And I will also say I gave her some choice words for lying to me but I loved it, for that's all I could do but they won't get a second month from me. Its the 30.99 a little bit that bugs me but It's sadder when you give trust snd then you find out they had no trust to begin with. Take care all be safe and watch your trust. And for the people that put five stars on each level good for you but you are only very few, very few.

Products used:
Nothing but scammed and ripped off and I'm not making this up

Thumbnail of user sergeyl39
Ultimate Guitar S. – Ultimate Guitar Rep

Hello Timothy, Thanks for your feedback. I'm sorry, but it is still completely free to download Guitar Pro files from Ultimate Guitar. A paid subscription is not required to download them. Yes, we didn't advertise a 30-day free trial at all. We don't have such plans. We have only a 7-day free trial for some 1-year plans.

Timothy Has Earned 1 Vote

Timothy L. hasn't received any helpful votes

Timothy hasn’t received any thanks yous.

Timothy doesn’t have any fans yet.

Timothy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ivanlisin49
4/23/24

I wanted to use the trial version and I didn't like it. I canceled my subscription, but either I...

Thumbnail of user rielyvan
3/12/24

If I could give it no stars I would. I've been a member for years. The app and web site were...