If you win anything you'll be lucky to get it and if you do it'll take up to 3 months and that's if you write them and complain constantly for weeks on end. I've got one more item i've been waiting on for over 2 months and can't get them to respond to any of my requests. To make it worse I've seen them auctioning off the same item and them the winner flipped it and put up for sale in their store. They've done this several times now since i won and paid for my item.
That is why I'm filing a complaint with the better business bureau.