Thumbnail of user timl422

Tim L.

Contributor Level

Total Points
80

1 Review by Tim

  • Covers & All

1/18/21
Verified purchase

Before placing my order on October 30th I contacted customer service to ask them what their lead time was for a basic 10x10 clear pvc cover. I was told two weeks, so I placed my order. Three weeks later I hadn't received my order so I contacted them by email and was told my order was "still in production" and therefore could not be cancelled, but would ship out in the next two weeks. Two weeks later, still no shipping notice so I contacted them again to be told the same lie again. It is December 19th today... I remain coverless. Worst company I've ever had the pleasure of dealing with.

Tim hasn’t received any votes.

Tim hasn’t received any thanks yous.

Tim doesn’t have any fans yet.

Tim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stephaniel979
4/26/24

The design team sent pics and answered questions very quickly. From order date to delivery was...

Thumbnail of user dominicr155
4/22/24

Cover is expensive compared to competition and it is shipped from India, so it is many weeks...