These leads are very below average and mediocre at best. Then when you spend the time to ask for a refund or credits for a bad lead, first it takes them up to a few weeks for the approval for the credit which leads to confusion, then as the credits build up to hundreds of dollars and you want to terminate your account because of the crappy leads, they keep your "credit" money. A refund is a refund, but they keep it. Total Rip Off!