Tim L.

Received a 25.00 Fandango gift card and decided to use it last night, looked online to see what theater I could use it at that was close by, and found a Megaplex just down the road from my home, went to theater, went to purchase tickets using the fandango gift card, after presenting is to the ticket sales person, they said that I would have to go to fandango's web site and buy them, then the could scan my phone, so I used the card on my smart phone to get the tickets, but they did not even list the movie on the website, so after talking with the ticket sale person the suggested buying tickets to a different movie, then they could refund that movie, and give us tickets to the correct movie so we did that, without the help of this sales staff the whole fandango movie night would have been even worse, and yes Fandango charged an extra 3.00 convenience fee when we bought the original tickets. Fandango SUCKS! And with a 25.00 gift card the movie for 2 of us was 19.00 plus the 3.00 fee, leaves us 2.50 left on the card which is not even enough to pay the next convenience fee so I through the card away, What a joke,