Tim J.’s Reviews of FreeShipping & more

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FreeShipping

Shipping

“Response from FreeShipping C., FreeShipping Representative Responded 1 day, 9 hours ago”

3/6/18

• Updated review

Emailed the Freeshipping.com Representative and haven't heard back from them so I suspect they didn't really mean what they wrote in a reply to my review offering a full refund.

If they offer a full refund I'm willing to edit and upgrade my review of freeshipping. However if it's BS then I stand by my one star review of freeshipping.com

Freeshipping.com deleted my freeshipping account and sent an e-mail about they would issue a refund for approx. $52.00 out of the $190.00+ dollars charged my visa credit card.

This company needs to be reported to your attorney general of the state of which you reside as their business practice is illegal.

Tip for consumers:
Amount I was charged was refunded so everything is ok.

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Helpful (2)

Thank you

FreeShipping C. – FreeShipping Rep Over a year old

Hi Tim, did you email me directly at Help@FreeShipping.com? If so, can you try resending? I just checked and haven't received anything. I would be more than happy to assist you with your account.

Thanks!

“Was't aware I was signed up with this shipping service for 15 months”

3/2/18

• Previous review

I don't remember signing up for free shipping.com and my Visa Credit Card was charge $12.97 for 15 months without me being aware it was being charged. I haven't actually every used their service.

Adding the charges up total came to$194.55 of which I received 15 x refunds for $12.97

I'm only giving a three star review as I've never used their service and unable to comment any further about it.

Note: Once you sign up for this service there will be no monthly notice or billing involved which may lead to not being aware your signed up for their freeshipping service which AFAIK are shipping fee rebates and not actually discounts on shipping.

FreeShipping C. – FreeShipping Rep Over a year old

Hi Tim, sorry for any confusion regarding our membership. There is a membership fee, which was located in the print directly above entering your credit card, as well as the terms and conditions which you would need to agree to prior to joining. We apologize for the confusion regarding the membership fee, however we believe that we do make it clear prior to a member joining.

However, as a courtesy, I can issue you a full refund of all membership fees. Please contact me directly at Help@FreeShipping.com and I'd be happy to take care of that for you.

Thanks!