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Tim j.

Contributor Level

Total Points
92

1 Review by Tim

  • Match

7/19/17

I joined Match.com a year ago and had a terrible, terrible experience. I created a genuine profile seeking a genuine woman for a long-term relationship. I literally sent out many messages to women, probably well over a 100, only to get a few responses... 19 year old out of my geographical area, in a different country, or responses of women with no pics. I was fed up and I cancelled. This month, July, 2017, I joined again on their 1 month promotion, in hopes of a better experience... WHAT A SHOCK... as soon as I created a profile, again fake reply's and young women in different country's started rolling in. The women in my area that are suppose to be active members are not. I complained to the call center of Match as you will not get through to anyone that is actually employed by the company. The call center rep was extremely RUDE to me and spoke to me like a kindergarten child with autism... constantly repeating herself, and speaking over me... would not even listen to the concerns. I then went online and used the Match 72 hour complaint customer care email line only to find out that the next day they deleted my profile... I received an email from Match noon time that same day saying, I quote (" Please know that due to our terms of use, your Match account has been terminated, we cannot disclose specifics> if you wish to obtain additional information, a valid SUBPOENA SEARCH WARRANT, OR COURT ORDER DIRECTED TO MATCH IS REQUIRED"). What kind of joke is this? I had to call my visa provider, FRAUD dept to get the multiple charges by Match.com reversed. I WOULD NEVER, EVER USE THIS DATING SITE AGAIN! HORRIBLE, HORRIBLE EXPERIENCE, AND A BIG WASTE OF TIME!

Tip for consumers:
BEWARE: I WOULD NOT PUT MYSELF THROUGH THIS HORRIFIC; DEMEANING AND INCONCEIVABLE EXPERIENCE AGAIN.

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Tim Has Earned 12 Votes

Tim J.'s review of Match earned 12 Very Helpful votes

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