Tim D.

Trying for a week to get a simple Return Merchandise Auth from this lame company. All they need do is email it to me, but still nothing. BEWARE if you have any issues it will be extremely hard to return it. I ordered a Dell Latitude with Windows 10 but it came as a Windows 7 with a CDROM disc with Windows 10 recovery only. I tried every way possible to install the correct Windows upgrade to no avail. They said it was upgradable free of charge but even the tech department and Dell could not get it up and running so I decided to return it. This company is the hardest company I have every tried to work with to return something. They act all friendly but NOTHING every happens. I have bought through MacMall since the beginning, but NEVER again. The entire company is Asian headquartered and the representatives are almost impossible to understand. There are NO American representatives. Be WARNED DON'T BUY FROM MacMall/PCMall... you will regret it!