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Tiki H.

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1 Review by Tiki

PatioSunUmbrellas

  • PatioSunUmbrellas

“Terrible customer service and poor quality umbrellas”
9/8/20

When my umbrella broke (cord snapped, fabric tore) less than 60 days after receiving it, customer service replied very promptly: They would send a new umbrella if I paid a $40 shipping fee. I declined, not wanting to pay half the cost of the umbrella for shipping, and asked for a refund. After multiple phone calls and emails I was told that was not an option. Would never buy from this company again.

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