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Tiffany S.

Contributor Level

Total Points
80

1 Review by Tiffany

  • Colonial Van Lines

3/12/24

After 7/8 months I am not very happy with my move with CVL but I am happy that you are trying to help me and working on my behalf. So I would like to update my reviews to 5 Stars, but I want everyone to know that the 5 Stars is solely and specifically for the resolution department. They make you go through so much stuff to get any resolution.

All they do is lie to you. They gave me a window of July 1-8.I call them on Monday Jason told me that they are loading my stuff on the truck, so I'm think maybe my stuff will get there Friday or Saturday. Now they telling me my stuff want get delivered until 14th of July because they just loaded my stuff yesterday. I have kids with out a lot of their things. One of my kids have autism and he needs certain things to make him feel comfortable. They is poor service on their part. On top of that, I have been living in a hotel and paying for apartment that I can't live in until they bring me all my stuff.

So the owner of the company responded back to call this number, so I called the number spoke with someone then they going send me to voicemail. The company is a joke. Throw The Whole Company Away.

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