Tiffany R.

Checked "shipping time" based on their website which said expedite orders placed before 5pm would be shipped same day. Placed order Saturday, it's now Tuesday and order still hasn't shipped. Contacted through chat and asked for my order to leave today, lady said she cant guarantee it. Why does your website say that then? So I requested my next day air charges to be refunded which she did with no problem, which is great. I call to find out why I still don't have tracking only to be told that my shipping fee reimbursement "changed" my order which restarted the entire process. You have to be kidding me. Never ordering from this crap customer service place again.