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DO NOT USE THEM! I am still waiting on my refund. I ordered custom invitations and did not receive them. They couldn't tell me how long the delay would be. I waited on hold hours only to be told my items were "in production " and there was no way to tell how long my time sensitive items would be held up. Now they are blaming my bank for the "hold" on my refund when my bank I've used for years doesn't hold funds ever. It's this company. Worst customer service and liars.
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Hello Tiffany,
I am so sorry to hear the disappointment you experienced regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.
I see you have been able to get in contact with our Customer Support team, but I will be reaching out to you directly via email to further assist you.
Thank you for your continued patience,
Tram