Tiffany H.

I had a horrible experience with Joss & Main. I ordered a bedroom vanity that was backordered twice. After waiting a month, the item was available and I quickly paid for it and waited on shipment information. The bedroom vanity shipped and when it arrived it looked strangely like a flower armchair. Oh wait, it WAS an armchair and they had shipped the wrong item. I waited another 2 weeks and received the actual vanity with PARTS MISSING! I called and asked what was going on and explained my situation. Two weeks later, the parts arrive and they are HORRIBLE QUALITY! The pieces were scratched up and some of the paint was missing in parts. I wrote a letter and heard from a nice gentleman who seemed concerned and asked whether I wanted to return it or keep it at a DEEPLY discounted rate. I was so tired of the whole thing that I said I would keep it and re-paint the item on my own. The DEEP DISCOUNT WAS $30! This is company is a total nightmare.