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A pair of my vanishing edge panties developed a hole and I contacted customer service to ask about a replacement due to the quality issues. The customer service rep denied my request and offered an offensive 10% off another purchase. I will no longer buy Soma products
Ria G.'s review of Soma Intimates earned a Very Helpful vote
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First time placing an order and it appears they do not honor returns per the policy. Horrible...
Terrible customer service! Both online chats and by phone. Very rude! Online chat person just...
