Thomas N.

Never had such a bad experience with a merchant. They stay in business with lot of advertising. Bought a mattress online, tried to cancel next morning. Too late. Bed had gone out. Told me to refuse delivery. Just dumped on my doorstep with no knock or doorbell. Called to return. In California, 30 day returns, Agent said can't take beds back because of covid. I said it was still in box untouched. She had to get supervisors approval after long time on hold. It's gone as is any interest in my doing business with Ashley. Maybe going into stores better but I'll never know.