These guys have become a joke. It took over a week just to get an answer on when my order would be shipped. Then, one of the products was on backorder, still haven't received it after 3 weeks. To top things off, their ink cartridges jammed up two of my printers to the point the printers are now unusable. They are refusing to refund my order or pay for the damage to my printers. Do you self a favor DO NOT BUY FROM THIS COMPANY. I WILL BE GOING BACK TO ONLY OEM CARTRIDGES.