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See my email 1st July -cover not made with correct material or to correct requirements
As above
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Awful quality finish, looks like an unfolded tie dye where it was folded after dying, they...
Thomas, we are sorry for the trouble faced with this order. Regrettably, as identified by our complaints team personnel, the error occurred at the quote formulation stage when our sales executive missed a vital point in your email request about the material and cover being of the same kind as in your past order. Per the last details available, a replacement was made and shipped out as desired and as inquired originally in your quote inquiry. Per FedEx tracking details the order is currently in transit and scheduled for delivery by July 21,2021. We appreciate your cooperation and patience in helping us resolve this matter. Regards