I was a member on care.com for a few years and ended up providing tutoring to 8 clients. On the website, I had 8 5 star reviews. One day my account just vanished and I was unable to log in to the site. I was told my account was closed and was not told why. Their costumer service is a joke, it was a long process to get someone on the phone. When I finally reached someone they were rude and sounded like they were reading from a script. Basically, we have closed your account but will not tell you why. Terrible.