Thomas H.

Ordered Smittybilt tailgate, wrap it in snow camo vinyl and installed it my self. 5x more sturdy than stock and looks incredible. Great product.

Ordered a in stock Sherpa Rack for my JK. Sight reported the rack was in stock and ready to ship. The following week received and email saying shipping was delayed due to COVID 19. With a coupon for 10.00 off any purchase. Got on line and ordered some good quality off-road lights. Got a tracking with in an hour that they had been shipped. Thought this was odd as my in stock order from the previous week was still "processing ". 5 days and I get my new off road light "kit". Is supposed to be two higher quality lights and a wiring kit. In the box is one 15.00 dollar work light. I call and the customer service person is apologetic but states he will email me a return label. That means I have to go to my office and print it out re box this light and drive 30 or 40 min to a UPS store. Not happy. Second the rack I'm told is "not sure why it hasn't shipped". This is my first purchase from ExtremeTerrain. And I'm very disappointed. No offer to just keep the cheap light no I have to return it to get my order that was paid for plus my 600.00 Sherpa rack can sit until they either truly get it stock or what? After trying to find a UPS shipping store near and finding I have to drive 20 min one way I canceled all my orders and will not be returning! Terrible first impression! Now I just have to wait 7 to 10 days for my refund on the rack and 15 to 20 days for the refund on my lights because they won't refund until they get their POS $15.00 light back. Hope it was worth losing the money I spent and better yet the money I planed to spend in the future.