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Thomas H.

1 Level 1 Contributor
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Experience: Reference

Member since May 2020

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1 Review by Thomas

5/27/20
I dealt with 2 different "experts" for a Microsoft problem. I had over 30 exchanges over the same question. They often gave answers that showed they hadn't read my previous message to them. Their responses were often too technical for me to understand. They never solved my problem, and eventually had me do something that screwed up my computer. I had to use Carbonite to restore it
adamr35
Adam R. – JustAnswer Rep
Hello Thomas.,

Thanks for letting us know about this. We're sorry to hear about this experience.

We've reached out to you privately in order to gather more information about your account. We hope to hear back from you soon.

Regards,
JustAnswer Customer Care

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