Thomas G.

Awful service, which turned out to be exploitation of my money "... that it may take a few days for this amount to be shown in your account."

I seek yesterday for inexpensive flights to Greece due to span elections (announced two days ago). All sites were changing the price every 30 min! I found Bravofly the best "value-for-money". I thought...

Today, after 12 hrs waiting for the booking confirmation (!) and a call to London at the phone No# written in their site as CustomerCare, they sent the following email! Be aware to avoid them even click the site...

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Dear Thomas,

We regret to inform you that we have not been able to confirm your booking request.

We will return the amount of EUR 638.81 via your original payment method. Please note that it may take a few days for this amount to be shown in your account. If you used a voucher for this booking, or have chosen to be refunded with a voucher, we will send you an email with your new code within the next 72 hours.

To make a new reservation please visit us at Bravofly.

Kind regards,

Customer Care Team
Bravofly

Please do not reply to this email. This mailbox is not monitored; any emails sent here will not be read or responded to.

If you have any questions regarding your trip, check out our Need Help area and to view your trip details, request assistance or change your booking, please log in to your account area, My Bravofly, via our website or app.
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