Thomas B.

Ordered a dash cover. Web site contact info implies the company is based in Illinois but it is not. Very difficult to get through the auto phone system to talk to an actual person when I did she freely admitted to being 20 minutes late for work and the only one there even though the office hours were listed 8am-5pm. While trying to transfer my call she keep hanging up or somehow losing the call so I had to go through the whole deal again when I called back. When you enter your credit card info you are redirected to a site called RBS Worldpay, not sure if that is legit or not. Cancelled the order, waiting for refund.

Elite Products & Technologies, Inc.
133 Concord Drive, Suite 1001
Casselberry, FL *******

Customer Service: *******650
Main Office: *******546
Fax Line: *******057

The website was showing the phone battery I wanted was in stock and should ship either the same day or within 24 hours. They did debit my credit account within 24 hours but the battery never came. When I e-mailed for an explanation they said the item was temporary out of stock and would ship ASAP. After a month of waiting I sent another e-mail that went unanswered. The following day the order was shown as cancelled on their "order status" page. I did not cancel the order nor did I receive any communication via e-mail to notify me that they had canceled it. This is the worst online company I have yet to contact, look elsewhere.