No sense of compassion or sympathy. WORST ONLINE BOOKING SERVICE. I have booked with them many times and I regret it. DONT LET THE CHEAP FARES FOOL YOU. They will fool you with their $75, $125, and $200 charges for cancellations and other crap. The representatives are impolite and do not care to help you at all! I had to change my name because I made a mistake on one of my flight tickets and I had to pay extra JUST for a mistake I made and I called in 8minutes to change it right after booking. The representative said that I had to cancel my flight and pay a $75 dollar fee and then rebook my flight. NEVER. AGAIN.
Hi Thibika,
We're so sorry to hear about the difficulties you've had with your reservation. If you could please send us your 9-digit booking reference number by direct message, our escalations team can look into this for you and contact you to help resolve the matter.
Kind wishes,
FlightHub Team