Theresa S.

I filed a claim with them and they told me they couldn't give me the same phone (Galaxy s20 Fe) so gave me an in-store voucher to use instead, Well, All the stores are out of stock for the phones within the price range. So i'd have to use the voucher on a hundred dollar phone when my phone is worth 600! So I decided to get my phone repaired instead. THEY WILL NOT REFUND YOU THE DEDUCTIBLE YOU PAY. I spoke to a manger and she said no she will not refund me. I spend 188.13, just WASTED MONEY. DO NOT GO HERE! They are absolute criminals. Worst type of company, I hope they get shut down. I already reported them to the BBB.