WaveyNW g.

Please, I advise people not to order flowers from this website. I had a terrible recent experience with them. I had ordered an expensive bouquet from them for my partner for a special day, however the surprise l completely ruined. They had sent a completely different bouquet, with completely different packaging. To add even more insult to injury the flowers they sent were not fresh at all. Upon putting a complaint they completely disregarded this and even though the photographic evidence was clear as day they still refused a refund instead they offered me a mere £15 credit to use on their website. They have completely ruined the sentiment behind my gift and left me embarrassed. There much better online florist such as apple yard and even e-florist I would recommend over Prestige Flowers. They are anything but prestige.