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TheNakd R.

  • 1 Review
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Experience: Clothing & Fashion, Shopping

Member since July 2020

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1 Review by TheNakd

7/12/20
I am getting married in a couple months and ordered 3 junior bridesmaid dresses for my daughters, my bridal heels and some other wedding accessories. The reviews on JJ'S House website looked pretty legit so I placed an order. I can't say I wasn't nervous about it but I really wanted to save some money on the dresses I ordered. I also thought they were an Australian company because there was an Australian address. But later found out I was wrong. They are in China. I placed my order and everything felt fine until I found reviews on here for JJ'S House which put me into a state of panic. I immediately emailed them expecting them to ignore my communications and not give me any helpful information as alot of reviews on here said they would do BUT that definitely was not my experience at all. They got back to me within 48 hours and assured me of my order. Told me that there was a slight delay but gave me a definitive date they were working towards in despatching my items. Bear in mind we're all in the midst of the pandemic I was still a little sceptical they would be able to keep to their promises. But they came through people!!! And not only that......As soon as my package arrived in Australia their customer service team sent me an email checking that I had received the goods and to let them know if I was happy with the items. So ok I thought they were being extra attentive because I had communicated i was nervous about the delivery etc. And guys! I was super impressed with the quality of goods that came from them. Check out my review on youtube and see for yourself!!
https://youtu.be/-9cB5oYQDjA

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