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The Gonzalez F.

Contributor Level

Total Points
81

1 Review by The Gonzalez

  • Hockerty

6/28/21

Ordered custom shirts. I entered measurements as requested by their website. Unfortunately, the size of the shirts were too small (and thus, unable to take it to a local tailor). Hockerty also makes you jump "hoops" and asks for pictures. After slow replies once you open a ticket, they will eventually offer to remake shirt. But this is the "kicker," the customer has to pay for the shipping to send the original shirts that made in the wrong size (keep in mind, it was their fault).

Besides their "Guarantee" being deceiving (they will show you the fine print where the customer is at a disadvantage), the fabric is not 100% cotton (as ordered). You can literally see through the so called "cotton" shirt.

Therefore, do yourself a favor, research other competitors that will customize your clothing accordingly (there are many). Hockery is a total scam!

Tip for consumers:
Deceiving Guarantee Promises

Products used:
None

Service
Value
Shipping
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Quality

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