Thao L.

I bought two Great Plains toads on the 3rd of Oct online! On snakes at sunset website. I read many sketchy reviews and thought why not? I placed my order and they shipped it Wednesday to have it arrive Thursday at fedex. And to my surprise when I arrived home, opened the box to my surprise. There was ONLY ONE HEATING PAD FOR TWO GREAT PLAINS TOADS! ONE! ONE! For Two Great Plains toad…. Wow and I'm their containers that they were in were only 4 tiny breathing holes…. 4?!?!?! For a great point toad. And the box didn't contain any holes whatsoever but one heating pad, shipped from Miami to California. What a $#*!ing joke! Oh best part, the website online and the shop are two different places and they both have different guidelines in handling the animals. The staff at the shop notice all the bad reviews but don't do anything about it, you wanna know why? Cause they don't CARE THEY JUST COLLECT THEIR PAYCHECK AND GO HOME HAPPY, while ppl who order online are getting scammed and they're just making bank! Another thing they have two different numbers to chat for those of you who ordered online :) here's the #to call *******953 text # is *******183. The person I spoke to just kept saying sorry, and that they've mentioned the bad reviews/packaging to their boss but still nothing is done about it, save your god damn money and don't waste time buying crap from here, chances are you receive a dead animal and no refund back! They don't give a damn, they're just here to collect your money and give you dead/sick animals. Go spend your money at Josh's frogs.