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Terry U.

Contributor Level

Total Points
80

1 Review by Terry

  • Paper Help

4/5/24
Verified purchase
• Updated review

Paperhelp either produces great work, or crap work. There really isn't an in between. When crap work is produced they want you to pay extra to get the quality work they should be producing to begin with. If I request doctorate level work, I don't expect high school level work with incomplete thoughts, and tons of grammatical issues. The inconsistency is very frustrating and at this time has me researching other solutions. Don't get me wrong I've had like 5 great papers produced, 1 semi-ok and the one that I'm having them produce right now is horrible, its the worst I've received since I started with them over a semester ago. I even provided for them an 2 examples, and a grading rubric to follow. If you have time to spare--- this service could be an option. If its crunch time and you need to guarantee quality you may want to shop around.

The person wasn't very helpful at all. She just said for $15 we can try to obtain another writer and she apologized for the inconvience. Didn't make me feel reassured at all that another writer would definately be obtained and advanced doctorate level work would be created quickly. I even in my comments requested that the document not be revised but completely re-written by a law student or someone studying law and there was no response to that request. Just pay $15 more and we can try to get someone else to work on it. Terrible service.

Reason I chose this business:

I chose paperhelp because most of the review ere satisfactory.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
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Marketing T. – Paper Help Rep

Hi, Terry. We deeply regret the inconsistency you've encountered in the quality of our service. Your feedback is invaluable, and we have taken swift action to address the issue by re-assigning your work to a different writer. The version revised by the writer of the requested academic level and proficient in your subject has been uploaded for your evaluation, and we genuinely hope it meets your expectations. In acknowledgment of the inconvenience caused, we would like to offer you a 30% discount for any of your future orders with us (9cca67203c). Your satisfaction is our top priority, and we are committed to ensuring a seamless experience moving forward.

We appreciate your patience and understanding as we strive to deliver the highest standard of work. Thank you for choosing Paperhelp, and we look forward to serving you better in the future.

Yours respectively,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

This has been great so far
10/17/23
Verified site experience
• Previous review
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Marketing T. – Paper Help Rep

Hello, Terry! Good to hear from you! Thank you for your great review & let us know in case of any questions.

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