This company does the bare minimum. I ordered a flagpole and expected to get it by christmas. Every time I called the agents said they were taking care of it. Finally, they sent it and I didn't get it by Christmas but they said that they did "technically" everything they could. Also, site says money back guarantee and there is a 20% restocking fee. It's an awful lot of money to spend for a company that obviously doesn't care about customer service. I do not recommend the headache of dealing with them. Go elsewhere!